They make you do the work of 4 people - Clinic Operations Specialist Tend Health Employee Review

The team - CET & the clinicians in Central clinic + you get a car park. - Diverse cultures

× They utilise bullying tactics to scare you into achieving better stats or for you to resign x Staff turnover is through the roof, I went through 4-5 managers in the less than 24months. Colleagues of mine have resigned consecutively since the start of 2025 x Patients abuse you daily here and management will tell you to 'gather yourself' and go back on phones/ reception x Pay is incorrect most cycles then you have to wait another 2 weeks to have it fixed x Overworked and underpaid, from the admin staff to the nurses and GPs x Force you to work in areas you are not comfortable with so they can watch you, even if its going to the bathroom x Have other staff/colleagues keep tabs on where you are and who you are with in the clinic x Have 'work meetings' labelled as casual catch ups x NO accountability what so ever x Run big campaigns for mens health, womens health and mental health week but cant even look after their own staff the way they portray it online. Just another corporate run GP, as long as they can exploit you to make $$$ (time, knowledge, work load) they will keep you on. Disagreeing or standing your ground will have you resigning or on a performance plan.

The pros were the people you worked with- lovely staff and the GP’s at the central clinics are very nice. It’s sucks that this is the only pro

This is where they struggle -the staff are awesome however the management is very poor and not support. They expect a lot for low pay, and never support their team. It’s more about the business rather than their mottto of “make New Zealand the healthiest people” because they can’t make their staff the happiest or the healthiest.