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      Textio

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      Textio reviews

      GREAT IC's, TERRIBLE upper management - Anonymous employee Textio Employee Review

      2.0
      20 Dec 2023
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      - Textio has managed to hire some of the best individual contributors. The people you work with all genuinely have your best interest at heart and believe in Textio's mission. - You work from home, and are provided Apple products. - Flexible work hours. No one questions your hours & you're given free reign as long as your work is completed. - Collaborating with other departments is easy & fun. - It's a relaxed-ish environment. - Pay is normal for the market (depending on the state you live in). - The intent behind Textio is truly inspirational. The founders are genuis' and created a product that really helps underrepresented groups feel included. My heart was full while working here knowing that my overall mission was to help the world become a better place.

      Cons

      - Upper Management(C-level) is truly living in a different universe. They are so wildly out of touch with reality and the lack of market fit for this product. My honest & humble opinion is that the co-founders need to resign. They need to trust in their team & the people they hire to do their job. - There is truly no fit in the market for Loop. Upper Management has also inadvertently made it clear that they no longer care about Loop & are only focusing on using it to generate leads for Lift. - Expectations for the sales & CS teams are WILD. Again, upper management lives in their own world and I truly have no idea where they come up with these numbers. - the sales team has not met their quotas in over a year due to unrealistic expectations. when concerns are presented to leadership their response is basically "Maybe you should work harder." - Upper Management does not practice what they preach. Their social media is always boasting about how to create an inclusive environment, but the company culture is far from inclusive. - Upper Management has clear favorites and only those people are promoted. - Promotions are not given equitably. When positions for management open up, the position is given to whoever the CEO chooses-- rather than being posted on an open forum for people to apply and interview for. Ironic for a company that promotes DEIB.

      avatar
      Textio Response
      2y
      Thanks for your time on the team. I disagree with many of the characterizations in your feedback, but the bottom line is that I'm sorry you didn't have a better experience leaving Textio. I will note one thing about our promotion philosophy, because it is important in terms of our values. People at Textio earn promotions, including opportunities to move into management, by way of their on-the-job performance. It's not possible to "interview" for a promotion or a new management position that your day-to-day performance doesn't already make you eligible for. Far from undermining DEI, this is actually a critical pillar of the work; everyone on the team has the chance to shine in their day-to-day delivery, and people who do so are promoted. In fact, I've explicitly shared my guide to getting promoted with the entire company transparently, both in company meeting settings and in writing. And executives use that directly in making promotion decisions. Best of luck finding a great next role.

      Explore other reviews about Textio

      5.0
      19 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Company culture was fantastic! One of the best companies I ever worked for! Felt a strong sense of belonging especially working for a mission driven company and great benefits

      Cons

      Our head of sales at the time did not give the most clarity or direction to the sales team, (had a tendency to talk in circles) making it hard to know what the ask or direction was at times

      3.0
      31 Jul 2025
      Revenue team member
      Recommend
      CEO approval
      Business outlook

      Pros

      Before I even started, my future teammates reached out to welcome me via email and LinkedIn, and the CEO (Kieran Snyder at the time) personally reached out too. It was a truly special onboarding experience. Coworkers are some of the kindest, most earnest, and intelligent people I’ve ever worked with. Some will be lifelong friends. Flexible schedules and an environment that treated us as humans first. Very supportive of personal needs. At its height, Textio had a strong, inspiring vision of inclusivity that I truly believed in. Solid compensation and benefits. The leadership team saw potential in me and helped me grow and level up. I'll always be thankful for that. I learned a ton and sincerely appreciate my experience here.

      Cons

      The combination of challenging product-market fit, hubristic product pricing, and generative AI have completely cannibalized Textio’s use cases. Major ATS and HRIS vendors have built “good enough” generative capabilities that procurement teams prefer. Customers won’t pay 5 or 6 figures for what is now perceived as “nice-to-have,” especially as HR tech & DEI budgets shrink and the conversation evolves in 2025. Despite pivoting to talent management, market perception remains “job post debiaser" Four layoffs since 2020 = instability and constant uncertainty.

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