6y
We appreciate you taking the time to share your experience at Thacker and we are very sorry it was not a good experience for you.
One thing that was a recurring theme in your feedback was the wonderful employees that we have, and you are indeed correct! We have had the pleasure of having many wonderful employees whether that be in sales, warehouse managers/drivers, manufacturing or office staff. At Thacker, we recognize that without the loyalty of all our dedicated employees there is absolutely no way we would be in the position of being the largest family owned and operated supplier to funeral homes.
In addition, in your post you acknowledged the move of our company headquarters. At the center of this decision to make a very substantial investment was the professional and personal quality of life of our employees. We are moving from a building that we have been in for almost 30 years and into a brand-new building that will create a fresh working environment. In addition, the location of the new building will also take us away from an area with lots of traffic (DC beltway), translating to long commute times, into an area where our employees can experience less commuting time and ideally a better work/life balance. Between the brand-new environment and substantially less commute - we had our employees at the heart of the decision to make one of the largest investments in company history!
Again, we welcome and appreciate the feedback that you provided. We have and will continue to consider input of both former and current employees to make us a better business moving into the future!