Management need to do better - Assurance Officer The Chartered Quality Institute Employee Review

You feel like a part of a big family, everybody including the CEO always manages to find time and chat to you, no matter what level you are at. I really enjoyed working for the CQI - there is a relaxed atmosphere , great and supporting managers and amazing colleagues. They organise staff events too like Sports day, Bowling day, Christmas party. If you work hard, it doesn't go unnoticed and it pays off - you can get a promotion to a better position too. They are coming with new projects and plans every year so there is always something exciting happening.

There may be some people who are more relaxed than others about the work, which can be for people who are driven and ambitious a bit frustrating as the deadlines have to be sometimes postponed and things don't get done properly. But it is not a big issue really.

This is a pretty unique place to work and I have never worked anywhere like it either before or since. The culture was a bit stiff for me, but others may have enjoyed the formality. Some people say this is an old fashioned and outdated place but I don’t think this is true and things were definitely starting to change towards the end of my time there. Leaving at 4.00pm on Fridays was nice and so was the weekly staff coffee morning.

There are 5-6 layers of management in the structure which is unusual in a small company. As a result keeping everybody facing the same way could be a challenge. Sometimes there is a tendency to over complicate things. Salaries could be benchmarked better against similar roles in competing organisations which has led to some periods of high staff turnover.