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The Cheesecake Factory

Engaged employer

Host - Front Desk/Host The Cheesecake Factory Employee Review

2.0
22 May 2016
Recommend
CEO approval
Business outlook

Pros

Great food, great friends, and compensating salary.

Cons

No one owns the mistakes that happens. The managers don't want to be there, and the staff doesn't want to be there. There's no real organization when there needs to be.

Explore other reviews about The Cheesecake Factory

5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

You get very good tips and the environment is like family.

Cons

If the management don’t like you, it’s very noticeable

5.0
11 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The Cheesecake Factory is easily the best company I've ever worked for...and I've been through a lot. Beginning with the company culture, and extending all the way through operations and into our restaurants, I've been inspired every day by the approach everyone takes to their positions and their daily interactions. Other companies hold certain values, but everyone at The Cheesecake Factory believes in and lives by them every day. The warmth and dedication to their individual roles and responsibilities is only amplified by their commitment to integrity, decency, and doing whatever it takes to support every single person else around them. Everyone is not just accepted but welcomed with open arms for who they are and what they bring to the office every day. I couldn't say enough good about this place, and I hope to never leave.

Cons

Like every company that's been around for almost 50 years, it's a little slow to adapt to current times when it comes to technology or a few other recent best practices. But no one is closed to new ideas—it just takes a while for them to take hold. Salary levels are fine, but growth takes time at the company—mainly because no one ever leaves (in a good way)—and that may not be the best fit for everyone. But the pros about this place make it worth it.

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