employer cover photo
employer logo
employer logo

The Cheesecake Factory

Engaged employer

Very rewarding if you can handle the lon,g irradic hours and the stress of chaos managment. - Manager The Cheesecake Factory Employee Review

3.0
26 Aug 2011
Recommend
CEO approval
Business outlook

Pros

- Great benefits and 401k - Exceptional pay for the restaurant field. 95% salary and 5% bonus. - Company growth is positive. Even in tough economic times - Very structured and organized at all levels above operational managment - Fun enviroment to work (sometimes)

Cons

- Quality of life. If you live to work this is the place for you. Family comes second. - Irradic schedules. Close to open shifts happen on a some what regular basis. You may close one week, then open for one week' and then back to close' etc. You may close the restaurant (1am) and then be at a meeting the next morning (8-9am), and then come back for your shift at 4pm. - Shifts Usually run 9-12 hours.(50-70 weekly) You never know what may happen. - No sick days. if you become ill you better hope that the one manager that is off is available to work. - Working 6 - 10 days in a row happens often. Sometimes by surprise -Ultimately, it all comes down to your quality of life.

Explore other reviews about The Cheesecake Factory

5.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexible schedule, Steady amount of work throughout the year, Supportive team and management, Understanding for employee situations, Predictable workflow

Cons

Mandatory holiday work, Difficult to get weekends off, Restaurant does not close or slow down unless absolutely necessary

5.0
11 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The Cheesecake Factory is easily the best company I've ever worked for...and I've been through a lot. Beginning with the company culture, and extending all the way through operations and into our restaurants, I've been inspired every day by the approach everyone takes to their positions and their daily interactions. Other companies hold certain values, but everyone at The Cheesecake Factory believes in and lives by them every day. The warmth and dedication to their individual roles and responsibilities is only amplified by their commitment to integrity, decency, and doing whatever it takes to support every single person else around them. Everyone is not just accepted but welcomed with open arms for who they are and what they bring to the office every day. I couldn't say enough good about this place, and I hope to never leave.

Cons

Like every company that's been around for almost 50 years, it's a little slow to adapt to current times when it comes to technology or a few other recent best practices. But no one is closed to new ideas—it just takes a while for them to take hold. Salary levels are fine, but growth takes time at the company—mainly because no one ever leaves (in a good way)—and that may not be the best fit for everyone. But the pros about this place make it worth it.

See reviews by: Helpful|Rating|Date|All