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The Cheesecake Factory

Engaged employer

IT - Work Horse - Candidate Beware! - IT Administrator The Cheesecake Factory Employee Review

2.0
7 Nov 2016
Recommend
CEO approval
Business outlook

Pros

The people, reputable brand, company culture outside IT is great. They really take care of their staffs wether it's special treats or celebrating holidays and events. Management is very approachable and willing to listen.

Cons

"Lean" IT Team, too many non technical chiefs and not enough working staff. Merit system is terrible. Health Insurance is constantly going up annually. No telecommuting policy even tho it's one of the reasons they are on the list of best places to work. IT leadership is stagnant and really geared towards self-interest. Leadership is also ran as a "boys club" a lot of negative talking in manager meetings regarding staff members. Senior Leadership participates in this behavior and sometimes leads the charge and no one ever speaks up out of concern for retaliation. HR complaints always seem to result in no action being taken and things being swept under the rug. Wether it's physical altercations between staff members and or verbal attacks during meetings. Their are problematic people who seem to never leave and all the good employees look elsewhere. Hopefully things change with a changing of the guard and hope is restored.

Explore other reviews about The Cheesecake Factory

5.0
16 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Flexible schedules and room for growth.

Cons

Easy place to get stuck.

5.0
11 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The Cheesecake Factory is easily the best company I've ever worked for...and I've been through a lot. Beginning with the company culture, and extending all the way through operations and into our restaurants, I've been inspired every day by the approach everyone takes to their positions and their daily interactions. Other companies hold certain values, but everyone at The Cheesecake Factory believes in and lives by them every day. The warmth and dedication to their individual roles and responsibilities is only amplified by their commitment to integrity, decency, and doing whatever it takes to support every single person else around them. Everyone is not just accepted but welcomed with open arms for who they are and what they bring to the office every day. I couldn't say enough good about this place, and I hope to never leave.

Cons

Like every company that's been around for almost 50 years, it's a little slow to adapt to current times when it comes to technology or a few other recent best practices. But no one is closed to new ideas—it just takes a while for them to take hold. Salary levels are fine, but growth takes time at the company—mainly because no one ever leaves (in a good way)—and that may not be the best fit for everyone. But the pros about this place make it worth it.

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