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The Cheesecake Factory

Engaged employer

Be Prepared for Corporate Control - Server/Bartender The Cheesecake Factory Employee Review

2.0
23 Nov 2014
Recommend
CEO approval
Business outlook

Pros

Your fellow grunt coworkers are possibly the best part of working for this company.

Cons

To achieve upper management you have to have a taste for kool-aid. And, prepare to spend years toiling in the most un-appreciated roles the company has to offer. The degree of corporate control is smothering and unless you like feeling like a easily replaceable cog in the works, do not work here. As a bartender I was expected to work an entire shift without a break. And when I brought this up to management, they asked if I would prefer to use 'breakers.' These are employees whose shift consists of spelling those employees who 'absolutely insist on taking their OSHA required breaks.' This includes sharing your night's tips. Basically, they threatened my days tips in exchange for taking state required breaks. Deliberate carefully before deciding to take a position with this company!

Explore other reviews about The Cheesecake Factory

5.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexible schedule, Steady amount of work throughout the year, Supportive team and management, Understanding for employee situations, Predictable workflow

Cons

Mandatory holiday work, Difficult to get weekends off, Restaurant does not close or slow down unless absolutely necessary

5.0
11 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The Cheesecake Factory is easily the best company I've ever worked for...and I've been through a lot. Beginning with the company culture, and extending all the way through operations and into our restaurants, I've been inspired every day by the approach everyone takes to their positions and their daily interactions. Other companies hold certain values, but everyone at The Cheesecake Factory believes in and lives by them every day. The warmth and dedication to their individual roles and responsibilities is only amplified by their commitment to integrity, decency, and doing whatever it takes to support every single person else around them. Everyone is not just accepted but welcomed with open arms for who they are and what they bring to the office every day. I couldn't say enough good about this place, and I hope to never leave.

Cons

Like every company that's been around for almost 50 years, it's a little slow to adapt to current times when it comes to technology or a few other recent best practices. But no one is closed to new ideas—it just takes a while for them to take hold. Salary levels are fine, but growth takes time at the company—mainly because no one ever leaves (in a good way)—and that may not be the best fit for everyone. But the pros about this place make it worth it.

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