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The Cheesecake Factory

Engaged employer

Not bad, not amazing. Would work there again. - Server/Waiter The Cheesecake Factory Employee Review

5.0
1 Mar 2022
Recommend
CEO approval
Business outlook

Pros

-Free food if scheduled a double -Some shifts you can make $300-$400 if you close and have a good section. Usually at minimum $150 for a regular shift and section. -I liked how they have bins for dishes instead of dropping off dirty dishes at the dish pit like every other restaurant does

Cons

-Sometimes over staffs which can’t blame them cause it’s hard to tell sometimes how many you need on the floor. If it is over staffed and not busy, you could go home after 2-3 hours and make only 50-75 bucks. But that’s how serving goes anywhere. -Sidework varies per section such as doing rolls, cleaning certain areas, or putting stuff away. I’ve seen way worse side work at other restaurants though so not too bad. -Advancing to management was tough cause there’s limited spots, and most likely would need to relocate to move up.

Explore other reviews about The Cheesecake Factory

5.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexible schedule, Steady amount of work throughout the year, Supportive team and management, Understanding for employee situations, Predictable workflow

Cons

Mandatory holiday work, Difficult to get weekends off, Restaurant does not close or slow down unless absolutely necessary

5.0
11 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The Cheesecake Factory is easily the best company I've ever worked for...and I've been through a lot. Beginning with the company culture, and extending all the way through operations and into our restaurants, I've been inspired every day by the approach everyone takes to their positions and their daily interactions. Other companies hold certain values, but everyone at The Cheesecake Factory believes in and lives by them every day. The warmth and dedication to their individual roles and responsibilities is only amplified by their commitment to integrity, decency, and doing whatever it takes to support every single person else around them. Everyone is not just accepted but welcomed with open arms for who they are and what they bring to the office every day. I couldn't say enough good about this place, and I hope to never leave.

Cons

Like every company that's been around for almost 50 years, it's a little slow to adapt to current times when it comes to technology or a few other recent best practices. But no one is closed to new ideas—it just takes a while for them to take hold. Salary levels are fine, but growth takes time at the company—mainly because no one ever leaves (in a good way)—and that may not be the best fit for everyone. But the pros about this place make it worth it.

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