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      The Cigna Group

      Engaged employer

      The Cigna Group reviews

      Continually learning - Anonymous employee The Cigna Group Employee Review

      4.0
      20 Oct 2011
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      There are many opportunities for growth, not always advancement. But diversity and broad experience are valued as part of job preparation.

      Cons

      some times paperwork is heavy and things are made too bureaucratic. A large company needs to have appropriate and quick communication which can be difficult to do well.

      Explore other reviews about The Cigna Group

      5.0
      2 May 2026
      Director of operations
      Recommend
      CEO approval
      Business outlook

      Pros

      Strong focus on customer service and employee satisfaction

      Cons

      Insurance premiums can be expensive but overall benefits are comprehensive

      avatar
      The Cigna Group Response
      1mo
      Thank you for sharing your experience with us. Because of feedback like yours, we get better every day.
      3.0
      10 Jun 2026
      Chat support representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Great pay and wonderful benefits

      Cons

      Supervisors sneaking in while you're on a chat to live monitor you is micromanagement and it started being annoying with the petty meetings. Cigna allows their members to chat in and speak to you rudely about complex claim issues that should be called in. It is only so much you can explain via chat.

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