Pros
A lot of the employees were very knowledgeable and friendly. They had a gym and the coffee was free.
Cons
The individuals teams run their own processes yet the management insists everyone use the same process (AGILE vs Waterfall) under. All of the sub-teams across Healthspring do not follow the same project lifecycle and specifically QA is handled differently. Typically I watched CIHS bring in Cognizant and offshore to lead QA efforts. CIGNA is constantly bringing H1 visa personnel instead of promoting within and allowing full time personnel/employees to advance. The management promotes 'mentoring' but rarely act on it. Mentoring is seen more as soft skills such as 'courage' and not in tech skills or business knowledge. Turnover rate is high as satisfaction of personal growth is stymied.