Worst Company I’ve Ever Worked For! - Shift Supervisor The Cigna Group Employee Review

1.0
2 Jul 2020
Recommend
CEO approval
Business outlook

Pros

Benefits start the following month of employment, work at home opportunities.

Cons

Cigna merged with a well known PBM and it was disastrous before and after. Leadership cares Nothing about their employees, benefits were the WORST I’ve ever had! I worked under the most racist discriminatory manager, Director and peers. Instead of spending time to work with associates and properly coach people , our manager told us to fire people and make sure we did under a certain classification so that she could fight their unemployment. My particular department promoted people based on who they liked and not on merit and it showed. The work environment was extremely toxic, a very high percentage of associates would take a leave of absence for stress related illness within a year of working for the company. The organization I worked for did not have an HR department or a Training and Development department so HR related issues and training fell on the supervisors or mildly tenure associates (associates with the company 1-3 years) which led to the supervisors being overworked and underpaid. The senior manager was not a leader at all and only cared about herself and spent a majority of her day focused on building her dream home and planning her wedding instead of interacting with her associates. She was rude and would barely speak to people if and when she was in the office. Other people on the leadership team would purposely try to set traps for black employees to write them up and terminate them. I can’t speak for other locations, but I’d steer clear of the Indianapolis, IN location especially if you value your mental sanity.

Explore other reviews about The Cigna Group

5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

An amazing group of teams that are very knowledgable

Cons

A lot of bureaucratic processes that delay rewarding hard working individuals.

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The Cigna Group Response
1w
Thank you for your insight into working at The Cigna Group. We need feedback to learn about how we can improve.
4.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

The Cigna Group overall is a fantastic company to work for! They invest in their employees and do a great job ensuring everyone, in all departments/locations/teams feel as if they matter with the multitude of perks they offer to employees. Many team members were knowledgeable, hardworking, and genuinely committed to supporting the healthcare industry.

Cons

While employed at Cigna healthcare, I experienced a work environment that often lacked consistent communication, balanced workload distribution, and transparent leadership practices. High-performing employees were frequently expected to absorb additional responsibilities without corresponding support, while shifting expectations and excessive micromanagement created unnecessary stress and instability. Over time, this impacted morale, trust within teams, and overall employee well-being.

2
avatar
The Cigna Group Response
1mo
Thank you for your transparency about your experience at The Cigna Group. We're always looking for feedback, and we appreciate your input.
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