No complaints! - Administrative Assistant The Cigna Group Employee Review

4.0
10 Jun 2014
Recommend
CEO approval
Business outlook

Pros

Compensation is average, benefits are great (401k match, insurances, vacation time, perks and discounts). Options to work from home occasionally are wonderful. We have a calendar of FUN external activities for employees to attend to get to know each other (which is great for an almost 400 person department). There is a mentoring program for those who wish to participate, and our department supports local philanthropy efforts. There are fitness classes on campus after hours for employees. The CIO actually knows more people than just his direct reports and makes an effort to get to know employees. HS takes interest in career development. It may differ by manager, but my manager takes the time to find out what my career goals are and helps me develop them. They encourage training, seminars and continuing education. They even have tuition reimbursement!

Cons

HS's transition into Cigna is still ongoing and the systems don't interact which makes everything from calendar management, to travel, to video conferencing a challenge. There aren't really standardized procedures for most things which makes learning as a new employee difficult. If you don't mind just learning as you go then it's fine.

Explore other reviews about The Cigna Group

5.0
13 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great company with great benefits.

Cons

Pay raises are yearly but not significant.

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The Cigna Group Response
2mo
Thank you for sharing your experience with us. Because of feedback like yours, we get better every day.
5.0
4 Jul 2026
Recommend
CEO approval
Business outlook

Pros

I was based at Cigna’s Bloomfield headquarters and thoroughly enjoyed my time there. I had the opportunity to work alongside exceptionally smart, action-oriented colleagues and business partners who were knowledgeable, responsive, and dependable. People knew their subject matter, provided direct answers, and consistently followed through on their commitments. The organization was highly professional, well-managed, and organized. The Wilde Building had a positive, forward-thinking energy that made it an enjoyable place to work. The cafeteria offered excellent food options, and the views overlooking Gillette Ridge Golf Club were a nice bonus. 30% annual bonus was greatly appreciated. Finally, I personally believed in the leadership of the CEO and the entire ELT.

Cons

During my two years with the company, I reported to three different managers, which created instability. One manager, in particular, created significant challenges for both the broader team and me. Multiple team members raised concerns with Human Resources, but no action was taken. The company also regularly conducts smaller-scale workforce reductions and position eliminations. These actions can occur across various departments and at different times, which creates uncertainty among employees. Because these reductions are small, they don't trigger a WARN Act or receive media attention. As a result, employees feel a heightened sense of job insecurity regarding future organizational changes.

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