Pros
I had a great trainer, he made you very excited to work there.. he taught you everything you needed to know so once you were on your own you felt comfortable. Work from home opportunity.
Cons
Benefits were terrible! It wasn't even worth having health insurance. Your supervisors are gate keepers.. there to make sure you come to work and you're on the phone 95%+ of your shift. My TC was always saying how great I was doing.. my supervisor just pointed out any negatives. They treat the customers terribly. We FAX your doctor for renewal/new rx requests.. if the doctor doesn't respond in a timely manner, it denies the rx, we send you a letter... in the mail. Customers would be going back and forth with us and their doctor for over a month sometimes. I was told my sup would work on getting my schedule changed so I could get my son by the time daycare closed.. never heard anything again about it. The one supervisor that was nice and talked to everyone and helped out the best he could, left 2 weeks after our class started. When I first started I worked a lot of OT, I referred friends, etc.. a month in, half of my training class I started with were looking for new jobs.
