No longer a good company - Senior Agile Product Owner The Cigna Group Employee Review

1.0
15 Jun 2023
Recommend
CEO approval
Business outlook

Pros

For years I thought Cigna was a good company but the last 3-4 years things have changed and I no longer feel I will retire here. There has been a mass exodus of top talent and Band 4&5 leadership over the last year in particular. This is a Healthcare services company that does do some good. There are many jobs you will be able to find a passion for. Large company so there are always internal postings (however there is a minimum 1 year in role policy before you can transfer). After 10 years of employment you get 28 days PTO per year. Up to 5% 401k match. Some roles offer restricted stock grants as part of compensation package (vests after 3 years) but you must agree to a noncompete.

Cons

- Used to be a remote first company. In 2024 senior leadership has decided all positions are now in office aligned and is forcing people to go to an office or resign. People are now forced to commute for hours a day (without a cost of living offset) and senior leadership still expects the same productivity and results. - Senior leadership does not care about Human Resources - Used COVID as an excuse to not give employees raises in 2021 even though the company performed very well. - Implemented a mandatory COVID vaccine and then walked it back after forcing people to meet the policy deadline. - Minimal raises (2-3%) even if you are a top performer. Minimal promotion or internal transfer raises (2-6% common) - Maternity leave is terrible - No longer have sick leave - Minimal PTO until you have 10 years tenure - Constant restructuring and change - Removed company paid internet for WAH when still had WAH - Work/life balance- expect minimum 45-60 hours depending on role

Explore other reviews about The Cigna Group

5.0
2 May 2026
Recommend
CEO approval
Business outlook

Pros

Strong focus on customer service and employee satisfaction

Cons

Insurance premiums can be expensive but overall benefits are comprehensive

avatar
The Cigna Group Response
1mo
Thank you for sharing your experience with us. Because of feedback like yours, we get better every day.
4.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

The Cigna Group overall is a fantastic company to work for! They invest in their employees and do a great job ensuring everyone, in all departments/locations/teams feel as if they matter with the multitude of perks they offer to employees. Many team members were knowledgeable, hardworking, and genuinely committed to supporting the healthcare industry.

Cons

While employed at Cigna healthcare, I experienced a work environment that often lacked consistent communication, balanced workload distribution, and transparent leadership practices. High-performing employees were frequently expected to absorb additional responsibilities without corresponding support, while shifting expectations and excessive micromanagement created unnecessary stress and instability. Over time, this impacted morale, trust within teams, and overall employee well-being.

2
avatar
The Cigna Group Response
1w
Thank you for your transparency about your experience at The Cigna Group. We're always looking for feedback, and we appreciate your input.
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