Pros
1. Benefits: as an employee you get the option to choose any of Cigna’s millions of plans, that don’t pay for anything w/o a PA (FYI pharmacy is the Home Delivery pharmacy Express Scripts, 2 fill allowance at retail & that’s that!) 2. Thanking God for a job until the purpose is clear
Cons
1. Outside of breaks (15m) & lunch (30m) the expectation is to be on the phone, if you must use “personal” aux daily outside of these times an ADA Accommodation is needed, & to think Cordani goes to the bathroom WHENEVER he has to or even when he wants too!!! 2. Even if you’re a top performer & meeting company metrics monthly you still will NOT get the “quarterly bonus” stated in the job listing, wishful thinking!!! It’s rigged that way!!! 3. Colleagues are still very toxic & unprofessional (customer service reps to clinicians at doctorate level education) working virtually from home, like kill that attitude or did Cigna kill your spirit 4. Must use Cigna’s Home Delivery Pharmacy Express Scripts who doesn’t fill anything less than a 35 day supply, (2) fill allowance at retail & thats that! 5. Managers & higher ups normalize poor processes & unprofessionalism. Gather feedback & nothing changes because people love dysfunction