The first few years were great, now in a steady decline - Anonymous employee The Container Store Employee Review

3.0
5 Oct 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some of the best people to work with. The company really goes through an extensive interview process to find great people. They don't just fill a position with a body, they care about who works there. The pay is also pretty decent for retail. On average I guess they pay about 50 percent more than other retailers.

Cons

There is a very limited amount of room for advancement. If you don't pretend that you are happy and love every minute of every day you will be in trouble. It feels more like a cult than a company. LOTS of COOL AIDE offered to drink...and you better drink it. Basically, just an acting job

Explore other reviews about The Container Store

5.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Friendly environment, prioritizes staff safety, and offers several benefits.

Cons

Various online training and creating various accounts just to use one main one.

3.0
28 Jan 2026
Recommend
CEO approval
Business outlook

Pros

The Container Store has the most thorough training process of any company I've worked for. The environment was nice, and my coworkers and managers were all great. The employee discount is significant.

Cons

I applied because I was not getting the hours I was promised by my other part-time retail job. During the hiring process, they said I could work as many hours as I wanted, up to 29 hours per week. They did not mention until I was hired and asking for my hours that hours are dependent on how many customers you get to sign up for the rewards program. As a cashier, everyone I checked out who was not a part of the rewards program and did not want to be counted against me. Customers who are already a part of it don't factor in. I could check out 40 people in a shift, only have 5 who weren't part of the program, and only get 2 of them to sign up, and I would be penalized for that with my hours. If you work floor shifts and sign people up on the floor, it's able to boost your score since you don't interact with non-rewards members who don't want to join the system at all, but I was never offered floor shifts. They expected a 60-70% conversion rate, which is not realistic. Most people who want to be part of the program already are, and those who aren't typically aren't willing to even hear your 20-second pitch about it.

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