What the heck is happening Ya'll? - Been There Done IT All FTer The Container Store Employee Review

2.0
19 Sept 2008
Recommend
CEO approval
Business outlook

Pros

There used to be many... I took so much pride in my career, working as a team, working hard for reviews and raises, opportunities existed for people who worked hard and helped those around them succeed. That culture is dead as of the last several months. I've never seen a faster turn around.

Cons

Salary freeze isn't the worst of it. The ones who can fake support and woo hoo the loudest are promoted so that they can get everyone to see how much fun it is to work here. We are scolded into going out to recruit new employees. we'll find new employees to work for less than seasoned employees. If the tenured staff doesn't like the changes they can leave. Everything is changing and it is on the backs of their once valued employees. We all need to give more while we are being given less and less. Holidays are slowly being taken away. Weekends are slowly being required, Balance and family are not important and as gas prices increase and all other goods get higher and higher including the TCS products which are sometimes doubling in price, we are not given even a cost of living increase. I see the money that our customers spend daily at my urging...someone is making money...?

Explore other reviews about The Container Store

5.0
12 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great Customer. Customers come in and find the time and energy to be positive making for a great working environment.

Cons

Sometimes product can be inconsistent.

3.0
28 Jan 2026
Recommend
CEO approval
Business outlook

Pros

The Container Store has the most thorough training process of any company I've worked for. The environment was nice, and my coworkers and managers were all great. The employee discount is significant.

Cons

I applied because I was not getting the hours I was promised by my other part-time retail job. During the hiring process, they said I could work as many hours as I wanted, up to 29 hours per week. They did not mention until I was hired and asking for my hours that hours are dependent on how many customers you get to sign up for the rewards program. As a cashier, everyone I checked out who was not a part of the rewards program and did not want to be counted against me. Customers who are already a part of it don't factor in. I could check out 40 people in a shift, only have 5 who weren't part of the program, and only get 2 of them to sign up, and I would be penalized for that with my hours. If you work floor shifts and sign people up on the floor, it's able to boost your score since you don't interact with non-rewards members who don't want to join the system at all, but I was never offered floor shifts. They expected a 60-70% conversion rate, which is not realistic. Most people who want to be part of the program already are, and those who aren't typically aren't willing to even hear your 20-second pitch about it.

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