Not the experience advertised - Prime Time Sales The Container Store Employee Review

2.0
9 Dec 2015
Recommend
CEO approval
Business outlook

Pros

Great discount if you like their products. The most wonderful co-workers I have ever worked with, bar none. Flexible work schedule, ability to take time off (but not paid vacation until you've been there three years) -- good for people who just want a few hours as second job or moms to get out of the house.

Cons

Unfortunately, my experience at TCS did not quite match up to my expectations of a Fortune top company to work for. It seems their Employee First culture is rapidly sliding downhill. You don't get a lot of variety in your shifts, and will end up working the register for 5 hours a lot, unless you have put yourself in the good graces of the Store managers. There is no stability in scheduling for part-timers, you tell them when you are available, and you will get shifts all over the place that will wildly vary week to week. Some weeks you may get 10 hours, another week 25 hours with different days and different shifts. You can't depend on a set income. The other thing that surprised me is the blatant disregard for breaks during shorter shifts. Our state requires a paid break for every 4 hours worked, and not once in three years was I ever offered a paid break during 4 to 5 hour shifts. For a company that says they put their employees first, that's a little shocking. Since they went public, the general manager has become obsessed to the point of calling people out on the sales floor to the point everyone is scared to death of her. It's not a fun place to work anymore.

Explore other reviews about The Container Store

5.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Their business, benefits and products are all incredible.

Cons

My position did not allow for a healthy work/life balance. I was never "off".

2.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Decent pay for the most part

Cons

No raises, no bonuses, as an IC doing every other department is more important. Lots of forced overtime at the last minute.

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