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The Hanover Insurance Group

Engaged employer

Claims - Claims The Hanover Insurance Group Employee Review

1.0
4 Aug 2016
Recommend
CEO approval
Business outlook

Pros

They are nice to you as long as you agree to whatever they say.

Cons

BEWARE. Culture is made to be robotic. You can not have ideas, you are promoted only if your manager likes you, not because of the work you produce. Grass is greener on other side. Your opinion matters, what you do is important. You are not just a number for an audit. Howell location needs new management in claims. It is poorly run, there is no longevity and the women are all in competition with one another, it's a joke. Everyone hates their jobs b/c the environment is terrible. I feel bad for the people that stay there.

Explore other reviews about The Hanover Insurance Group

5.0
30 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Value-driven Promotes from within Highly focused on employee development and growth Excellent benefits!

Cons

Technology in our space was a bit dated but the company was actively moving towards remedying that when I left

4.0
21 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good work/life balance. Manageable workload. Clear expectations.

Cons

Payment structure could be better, but the same could be said for most carriers.

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