employer cover photo
employer logo
employer logo

The Hanover Insurance Group

Engaged employer

Claims Services Specialist - Claims Service Specialist The Hanover Insurance Group Employee Review

4.0
13 Jan 2018
Recommend
CEO approval
Business outlook

Pros

Good people and good managers in this area. Also pay is good for what you do. Good benefits and great company 401k match.

Cons

Constantly answering phone calls from sometimes demanding customers. Repetitive work. When you are ready for more specialized responsibilities takes forever for training even when there is an obvious need.

Explore other reviews about The Hanover Insurance Group

5.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Excellent Culture stands out the most for sure.

Cons

None that I am aware of.

3.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, polite, and environment for advancement

Cons

Goals are very un reasonable. They will work you to death. Extremist left wing values are constantly in your face here. Straight and Christian hate are inter woven in all of their policies and speeches etc. As a life long Democrat I even find it distasteful and inappropriate.

See reviews by: Helpful|Rating|Date|All