3.0
9 Jun 2026
Former employee
San Mateo, CA
Recommend
CEO approval
Business outlook
Pros
the people you work with
Cons
the toxicity of the management team. favoritism if you kiss enough a**, which i wouldn't do. they bring in a new store manager to clean up shop when you have tenured managers there who make too much money. it isn't the old home depot anymore. old depot used to genuinely give a sh** about the customer. now they focus on customer service metrics and hold people accountable for it but its mostly customers b1t**ing about the online pickup process, or not knowing how to check in for order pickup in the app. then they blame the management team and try to implement new processes that don't work, when its the technology that isn't working. its all politics now when you get into upper management.