Things we our and how we do it at the Home Depot. - Sales Associate The Home Depot Employee Review

5.0
30 Mar 2009
Recommend
CEO approval
Business outlook

Pros

I found that Home Depot is not just a place to work to pay the bills. In my time with this great company I have seen how remarkable this company can be about there customers, associates, and community. First off they have a Fund setup for associates that associates and management can contribute to Called the Homer Fund, and can apply for grants in times of need, coming form a story that has see over 5 associates receive money to pay for medical bills or save there home form foreclosure makes me proud to be a Home Depot associate. They are sill the only retailer in the USA to contribute to associates 401ks in this hard economic time. With the Home Depots empowerment program, that gives every associate the power to help every customer leave happy theirs no reason for a customer to leave unhappy. THEY ARE a firm believer of GETTING BACK to BASCIS. Taking care of our community is at the core of what Home Depot is to date our store has refurbished 2 local city parks, planted 23 flowerbeds, built 1 greenhouse, and donated 4 sheds to a number of organizations. Participated in number of charity events form Relay for Life to our local police department’s annual car show that benefits the Special Olympics. With the use of the walkie talkies in our store it’s never been easier for an associate to get someone to help. Every associate in a department and even the front end (cashiers) to special services has walkie talkies, even our managers have a walkie talkies, and if a customer ever needs a associate all they have to do is push the help button located in one of many departments and a call goes over every walkie talkie in the store telling every associate someone needs help in that department. So I think our company has come a long way in five years. I’m proud to say I work at HOME DEPOT. District 224

Cons

Well, just like every other major retail company the schedules are not so hot, but it’s a small price to pay. Having to track every metrics that they come up with (80 to 90) in some cases can be a pain at times. Changing there focus so often that you can feel confused at times. Changing the way internal programs are done from month to month. Spending endless amounts of money to roll out new programs and then canceling them months later for lack of execution and follow-through. In some cases not following SOP and sighting it as just a guide line. Changing plan-o-grams so often that you never know what your missing in a bay ha. Getting walked by your DM so often that more then half the time your just tasking when you should be doing power hours.

Explore other reviews about The Home Depot

5.0
3 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Good job and very friendly staff

Cons

zero. loved it a lot grateful

5.0
24 Apr 2015
Recommend
CEO approval
Business outlook

Pros

The Home Depot has a solid moral compass. They aren't about sacrificing their ethics for the sake of a sale, which I love. They also hire a diverse group of people and give a lot back to the community. They offer a lot of benefits and little treats for their employees. Although they push their associates to meet quota, they're realistic about what can and can't be accomplished.

Cons

Home Depot has two different sides to it. Store associates and those of us considered "store support" who are payed by the vendors but work in the stores 100% of the time. I constantly hear about how store associates are stressed out by management and their hours are being rearranged a lot, cut, and they often are stretched thin due to lack of full staffing. "Store support" associates who do merchandising have it better than those who work in specific departments. However, you never really gain knowledge unless you have the time to look things up and read packaging.

333
avatar
The Home Depot Response
11y
Thank you for taking the time to share your feedback. From the top down, the key to business at The Home Depot is our commitment to not only customer service, but to our associates. Because taking care of associates is one of our core values, we’re always looking for ways to ensure our associates have equal access to growth and development opportunities. We strive to provide an environment where associates feel they’re valued, treated fairly and respected.
See reviews by: Helpful|Rating|Date|All