Easy to transfer, but management is different at every store. - Designer The Home Depot Employee Review

4.0
31 Oct 2013
Recommend
CEO approval
Business outlook

Pros

When I was hired, I absolutely loved it. Pay wasn't great, but the management, training, and other employees made it worth it. Managers were fair and worked hard at making sure there was always coverage in every department, which kept the stress down. You could really tell the managers and supervisors wanted to make sure you were prepared before going out on the floor and were always available to answer questions. I really wish I could have stayed at this store.

Cons

When I transferred, the next store was awful. The managers and supervisors talked down to you routinely and it took an act of God to get their help. The HR manager was horrible, she had no idea how to schedule departments. This meant there was always about a 6 hour gap when there would only be 1 person covering several departments. This happened almost every day, which meant almost every one was unhappy, stressed, and running around like crazy trying to get help. They also refused to give me any amount of a raise, even though I had transferred into a "higher" position. The reason they kept using was that the store I came from had a higher starting pay rate, so I was being paid adequately. The manager in charge of supplies was terrible. She stopped buying industrial toilet paper and hand soap for the public restrooms, so we (and customers) were using small rolls that fell on the floor, rolled around, and became extremely gross. She wouldn't allow me to use the color printer (that was specifically for my position). It was a large inconvenience when I had to go to the front of the store, then back to my desk just for a customer invoice. I understand that you won't ALWAYS get along with management, but when you can't go 30 minutes without an argument, something needs to happen.

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The Home Depot Response
12y
Thank you for your hard work and dedication. We appreciate you taking the time to share your feedback. Although we are unable to comment on your specific experience, we value our associates and understand that our associates are the key to our success. We strive to create an environment where all associates feel they’re respected and that their contributions are valued. Please call 1.866.698.4347 and select the option for the Associate Advice Council Group (AACG) to express your concerns.

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Pros

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Cons

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5.0
24 Apr 2015
Recommend
CEO approval
Business outlook

Pros

The Home Depot has a solid moral compass. They aren't about sacrificing their ethics for the sake of a sale, which I love. They also hire a diverse group of people and give a lot back to the community. They offer a lot of benefits and little treats for their employees. Although they push their associates to meet quota, they're realistic about what can and can't be accomplished.

Cons

Home Depot has two different sides to it. Store associates and those of us considered "store support" who are payed by the vendors but work in the stores 100% of the time. I constantly hear about how store associates are stressed out by management and their hours are being rearranged a lot, cut, and they often are stretched thin due to lack of full staffing. "Store support" associates who do merchandising have it better than those who work in specific departments. However, you never really gain knowledge unless you have the time to look things up and read packaging.

333
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The Home Depot Response
10y
Thank you for taking the time to share your feedback. From the top down, the key to business at The Home Depot is our commitment to not only customer service, but to our associates. Because taking care of associates is one of our core values, we’re always looking for ways to ensure our associates have equal access to growth and development opportunities. We strive to provide an environment where associates feel they’re valued, treated fairly and respected.
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