If you want to 'see red', just wear orange, it's all waiting for you at your nearest Home Depot! - Sales Associate The Home Depot Employee Review

1.0
6 Jul 2008
Recommend
CEO approval
Business outlook

Pros

1) Very loyal and extremely appreciative customers, many will seek me out just to say thank you for something I helped them with on a previous visit, and to tell me how thankful they are knowing I'm there for them and how much it means to them. 2) (Most) fellow associates are great 'team players' who are respectful of each other, genuinely helpful, and are always there for you when you need encouragement. The customers and associates are the ONLY ones you will EVER get positive feedback from, but you'll get LOTS of it...(and you'll NEED it-Managers/Supervisors will rarely even acknowledge you, and then only long enough to chastise you for any insignificant thing.)

Cons

ALWAYS short-handed, usually you will be doing the work of AT LEAST 2 (usually 3) people. Management has almost zero interaction with store employees (or customers), and most have absolutely NO knowledge whatsoever about the products sold in the store they are managing. They will refer ALL customers they come in contact with to an associate, because they are literally clueless as to how to help them. You will live in constant fear of losing your job, because you are reminded almost daily that you are replaceable. You will almost never get your breaks, and you must request days off 3 weeks in advance, or it won't even be considered...even if you request a particular day off and follow the rules exactly, it's very likely you won't get it, and its pretty much understood that you will always be there when they need you to be there, regardless of all else. You are required to go 'above and beyond' at all times, and to expect absolutely NOTHING in return, except maybe to keep your job. Lastly, your yearly raise will never be more than 2-4% (less than .50 cents an hour.)

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5.0
25 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good college job for busy people

Cons

No Cons, just need to be a helpful guide.

5.0
24 Apr 2015
Recommend
CEO approval
Business outlook

Pros

The Home Depot has a solid moral compass. They aren't about sacrificing their ethics for the sake of a sale, which I love. They also hire a diverse group of people and give a lot back to the community. They offer a lot of benefits and little treats for their employees. Although they push their associates to meet quota, they're realistic about what can and can't be accomplished.

Cons

Home Depot has two different sides to it. Store associates and those of us considered "store support" who are payed by the vendors but work in the stores 100% of the time. I constantly hear about how store associates are stressed out by management and their hours are being rearranged a lot, cut, and they often are stretched thin due to lack of full staffing. "Store support" associates who do merchandising have it better than those who work in specific departments. However, you never really gain knowledge unless you have the time to look things up and read packaging.

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The Home Depot Response
10y
Thank you for taking the time to share your feedback. From the top down, the key to business at The Home Depot is our commitment to not only customer service, but to our associates. Because taking care of associates is one of our core values, we’re always looking for ways to ensure our associates have equal access to growth and development opportunities. We strive to provide an environment where associates feel they’re valued, treated fairly and respected.
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