Pros
Access to Salesforce tools, which might benefit those early in their career or looking to gain entry-level experience. My direct manager, who was not in HR, was amazing.
Cons
Low Salary: Pay does not match the workload or responsibilities. I earn significantly more now for doing less. Overwhelming Workload: As a Product Manager, I was expected to handle everything from Level 1 support to training users, writing SOPs, and conducting bi-weekly UAT—all without adequate resources or compensation. Lack of High-Impact Work: Claims of exposure to high-scale Salesforce implementations were misleading. Most projects were tedious and limited in scope, offering little growth or innovation. Ineffective Leadership: Decisions were delayed or derailed by involving non-experts in critical matters like Salesforce security. Chaotic Processes: Agile was in name only; resistance to change among long-time employees and poor collaboration made everything slower and more frustrating. Burnout Culture: Leadership piled on responsibilities without providing tools or authority to succeed, leading to constant stress and exhaustion. No Support for Problem-Solving: Stakeholders often pushed for their own solutions without understanding or defining the problems, leaving Product Managers to clean up the mess.
