if you need a livable wage, this is not the place - Anonymous employee The Literacy Lab Employee Review

3.0
22 Nov 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-My school's staff was awesome and laid back, thank god!! The kids were fun and nice, sure there were behavior problems and it was stressful but that's kinda expected when working with kids. I think this is a good starting point if you're fresh out of college or wanna build up work experience because while I don't think I truly gained any substantive skills, I can certainly pretend I did for future job applications. It provides you with a network (supervisors, coworkers etc.) so you can have recommendations for future jobs, or, if you're interested in working in education you could certainly get your foot in the door through who you meet at the school. They also usually have really great catering for their very long training sessions.

Cons

The pay is horrible and the hours are long. They do warn you of that though, but being the naive college kid I was, I thought I somehow would be able to live off that. I managed because I had roommates, but be prepared to live extremely frugally (as in, want therapy? okay maybe once a month! wanna go to the doctor? be careful because a lot because those co-pays add up! have a sudden emergency? better have savings prior to starting this job! enjoy eating mostly rice and beans for every meal? Perfect!) My mental health fell apart from burnout. No amount of free counselors can fix being socially and emotionally drained and physically exhausted. Additionally, while I agree with a lot of the virtues and sentiments of the literacy lab, just know that this is an extremely ideological organization, so if that's not your cup of tea, you've been warned! most people are coming from a good place, but you do run across the somewhat condescending white savior complex types. The trainings are redundant and time consuming. The supervisors are doing their best and they're usually awesome, but they do talk to you like you're a kindergartner and they do force you to do a bunch of group activities where everyone in the group bonds over mutual hatred for whatever icebreaker or group activity are assigned to you. Really most of the stuff is easier to learn on your own or on the job. But I get it's corporate protocol. On top of being drained all the time, you are expected to attain a certain amount of hours to qualify for the education grant. So be sure to get enough hours at your school or have fun doing more work outside of your working hours.

Explore other reviews about The Literacy Lab

5.0
7 Apr 2025
Recommend
CEO approval
Business outlook

Pros

really enjoyed working here, sad to gave to leave

Cons

nothing I can say about this job that is bad

2.0
29 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great Regional team aligned with the same goal of adding intervention capacity to our local schools

Cons

TLL responded to a con highlighting their budget running on a deficit by saying they keep a large amount in reserve. However, just 3-4 years ago, many positions had a major cut in salary for new hires (I'm talking $15-20k) and a minor cut for current employees. Just a year later, about 60% of the staff was laid off with only one month of severance and insurance. Professional liars at work in the C suite. Its really unfortunate for a program that had such a beautiful mission.

1
avatar
The Literacy Lab Response
3mo
When we launched our pay equity work 5 years ago, it became clear that there was a significant pay disparity between what were our coach roles and our program staff roles. Our coach roles were paid at a higher rate for less hours worked than our program staff--coaches were part-time, while program staff were full-time. Our coach roles were 10 month positions while our program staff were 12 month positions, creating not only pay inequity but workload inequity when closing out one program year and launching another. We made changes to bring the coach pay scale and overall role scope into alignment with the program staff pay and role scope (and other roles as well). The rationale and methodology for this were shared with all staff. Our current staff pay is on par with organizations our size (see PNC staffing 2025 report on nonprofit pay). In 2024 we ended our partnership with AmeriCorps for a variety of reasons, reasons that have engulfed the nonprofit sector since. What was once a stable, long-term funding source became unpredictable and volatile with changes in national leadership. Since that time, the nonprofit sector has undergone significant restructuring and layoffs. Like many other nonprofit (and for profit) organizations, The Literacy Lab had to make extremely difficult decisions over the past 18-24 months, ones we wish no organization ever had to make.
See reviews by: Helpful|Rating|Date|All