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The Mutual Fund Store

Is this your company?

What once was great, now only caters to the advisers - Client Services Manager The Mutual Fund Store Employee Review

2.0
4 Nov 2014
Recommend
CEO approval
Business outlook

Pros

Decent benefits and a generous time off policy.

Cons

If you're not one of their advisers they really won't care much about you. They used to care about all the employees but now they only cater to the advisers (including those that can't do their jobs) while the rest of the company does just as much to run the ship. Sure, they'll pat you on the back and give you verbal accolades, but that will never translate into promotional opportunities or monetary compensation. If you get a bonus, assume the adviser gets 10x or more above and beyond yours regardless of how much effort you put in compared to them. Below average 401k match. No growth opportunity.

Explore other reviews about The Mutual Fund Store

5.0
26 Apr 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

competitive salary for the area, great hours, convenient location for commute. For a large company you feel like one family.

Cons

There is no down side to this company

3.0
18 Jul 2013
Recommend
CEO approval
Business outlook

Pros

Small company, most offices consist of 2-4 people. Great balance with personal/work life. Flexible schedule if needed. Very generous vacation time 5 wks yr, along with 6 personal days. CSM's receive a small percentage of their salary bonus in December. Which is nice, not all companies include their support staff with bonuses.

Cons

The pay for CSM's isn't very much, considering the amount of work they put forth. The advisors job is to sign the client up. After that....all client requests go to the CSM, they are who really work with the client and speak with them regularly and make sure we are satisfying their needs. There also isn't room for growth unless you're interested in becoming an advisor or work at the corporate office.

3
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