A terrible employer - the OU is on the decline - Student Services The Open University Employee Review

1.0
17 Jan 2017
Recommend
CEO approval
Business outlook

Pros

This used to be a great company to work for but all the Pros have gone. Most staff are looking to leave because of the changes and the OU is running itself out of business!

Cons

There are NO career progression opportunities anymore. Annual "staff satisfaction" survey results get worse year on year. A very arrogant, draconian management culture that imposes bad decision making and refuses to listen to staff who actually do the job and could recommend an enhanced way of working. Lots of downgrading of jobs, increased workload and 6 day work-shift patterns which is resulting in a massive turnover of staff. The OU is in the process of closing 8 Regional Centres across England making approx 1000 knowledgeable staff redundant. At this rate the OU will go out of business over the coming years.

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3.0
12 Mar 2024
Recommend
CEO approval
Business outlook

Pros

Timing helps me with my family management

Cons

Micro management can get quite stifling

2.0
12 Aug 2022
Recommend
CEO approval
Business outlook

Pros

Hybrid working approach Annual leave entitlement Nice colleagues ‘Open to all’ education offering

Cons

Excessive workload and late hours on a consistent basis No clear progression routes Lots of people hired on temporary contracts Blame culture Management who pretend to listen but do not follow through with action Superficial focus on mental health and well-being which does not translate into reality based on unacceptable workloads and late hours Unclear priorities and moving targets Poor behaviour Last minute approach

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