Great exposure to fashion, but unrealistic workload and low pay - Low Risk Authenticator The RealReal Employee Review

2.0
14 Dec 2025
Recommend
CEO approval
Business outlook

Pros

If you genuinely love fashion, this job gives you exposure to a wide range of pieces — from vintage items to modern high-end designers and ready-to-wear private labels. You get hands-on experience seeing and handling unique garments daily, which can be exciting for fashion enthusiasts.

Cons

There is no employee discount. The workload does not match the pay. Each article of clothing requires multiple time-consuming steps, including detailed measurements, authentication, and uploading the item to the website. The expectations for how many items must be completed in a short time frame feel excessive. Even candidates with a fashion-related degree are started at a lower-level position (such as low risk), which makes the role feel not worth the effort or experience level required.

Explore other reviews about The RealReal

5.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

Overall, the receiving team is very sweet and engaging. They try to help you when you need it or ask for it.

Cons

When you don't reach your goal, they do get on you/

2.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Pay and commission can be good, but the structure is unnecessarily convoluted and not as generous as it seems, and you will have no work/life balance if you want to actually make consistently high commission. If you have a true passion for luxury and fashion, you do get a lot of opportunities to handle and interact with special/rare items, and depending on store location you can meet a lot of interesting industry people and celebrities, especially during Fashion Weeks

Cons

Poor and unsupportive management with extremely unrealistic demands and expectations; you will get virtually no training, but are immediately expected to know how to do everything. The overall company culture is just unpleasant and very cliquey, and there's constant employee turnover. The online customer service system is terrible, so you will frequently have to handle customer issues that have nothing to do with you/your sales.

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