Far from the best, but still not the worst - Copywriter The RealReal Employee Review

2.0
21 Apr 2016
Recommend
CEO approval
Business outlook

Pros

It's a corporate environment so you can go about doing your own thing- if you can manage your time. Pay and benefits are far from the worst- they actually are one of the driving forces behind the people who are there. They used to throughly take care of lunches but have severely cut back.

Cons

Raise or promotion? "You need to perfect where you are now before we would even consider one of those options" and if you aren't happy where you are, go to another company because they really don't care if you're happy or want to love elsewhere in the company. In reality- you are just a number and there to make numbers for the company. If you are satisfied letting your brain go to mush and sitting in a desk doing a monotonous task then this job is for you.

Explore other reviews about The RealReal

5.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

Overall, the receiving team is very sweet and engaging. They try to help you when you need it or ask for it.

Cons

When you don't reach your goal, they do get on you/

2.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Pay and commission can be good, but the structure is unnecessarily convoluted and not as generous as it seems, and you will have no work/life balance if you want to actually make consistently high commission. If you have a true passion for luxury and fashion, you do get a lot of opportunities to handle and interact with special/rare items, and depending on store location you can meet a lot of interesting industry people and celebrities, especially during Fashion Weeks

Cons

Poor and unsupportive management with extremely unrealistic demands and expectations; you will get virtually no training, but are immediately expected to know how to do everything. The overall company culture is just unpleasant and very cliquey, and there's constant employee turnover. The online customer service system is terrible, so you will frequently have to handle customer issues that have nothing to do with you/your sales.

1
See reviews by: Helpful|Rating|Date|All