The most exciting place to work! - Anonymous employee The RealReal Employee Review

4.0
12 Sept 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I love this company. It is extremely fast paced, and I learn something new every day. The people are incredibly smart, driven and passionate about the business. The growth over the past two years that I have been there has been astounding, yet in some ways it still feels like a small company because it is so collaborative. No one works in a silo and I truly believe that every role has the potential to make an impact. It is a true meritocracy- the more you put in , the more you will get out. I am excited to come to work each and every day.

Cons

The fast pace and fluidity might not be for everyone, but if you thrive on being challenged, it is the place for you!

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The RealReal Response
8y
Thank you for your review and your advice. I agree, I wanted to work here because of the intelligent, fast paced, passionate team (70% women too!). I also agree we need to have better communications.

Explore other reviews about The RealReal

5.0
31 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Everyone is amazing here, best ever

Cons

None it’s a dream job

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The RealReal Response
10mo
Thank you for your review! We’re thrilled to hear that your experience has been so positive and that you feel supported and inspired by the team. It's incredibly rewarding to know that you view this as a dream job, if you have any additional comments or concerns, please reach out at https://therealreal.allvoices.co/.
2.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Pay and commission can be good, but the structure is unnecessarily convoluted and not as generous as it seems, and you will have no work/life balance if you want to actually make consistently high commission. If you have a true passion for luxury and fashion, you do get a lot of opportunities to handle and interact with special/rare items, and depending on store location you can meet a lot of interesting industry people and celebrities, especially during Fashion Weeks

Cons

Poor and unsupportive management with extremely unrealistic demands and expectations; you will get virtually no training, but are immediately expected to know how to do everything. The overall company culture is just unpleasant and very cliquey, and there's constant employee turnover. The online customer service system is terrible, so you will frequently have to handle customer issues that have nothing to do with you/your sales.

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