Is the UBER to the LYFT ( Lyft is about to blow UBER out of the water with funding) - Manager The RealReal Employee Review

2.0
5 Oct 2017
Recommend
CEO approval
Business outlook

Pros

No one has any idea what you are really doing!

Cons

They THINK they know what they are doing with this concept but they actually have no idea. I see a quick success story with a crash and burn like most start ups in the next 2 years. Growing quickly without listening to your people or your customers is a big CON.

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The RealReal Response
8y
I think the best thing you can ever do is give people authentic, tough feedback in the light that they can do something about it, but it's hard to follow what you are concerned about here... we would love to hear your thoughts and concerns in order that we could learn what you feel we should learn.

Explore other reviews about The RealReal

5.0
31 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Everyone is amazing here, best ever

Cons

None it’s a dream job

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The RealReal Response
10mo
Thank you for your review! We’re thrilled to hear that your experience has been so positive and that you feel supported and inspired by the team. It's incredibly rewarding to know that you view this as a dream job, if you have any additional comments or concerns, please reach out at https://therealreal.allvoices.co/.
2.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Pay and commission can be good, but the structure is unnecessarily convoluted and not as generous as it seems, and you will have no work/life balance if you want to actually make consistently high commission. If you have a true passion for luxury and fashion, you do get a lot of opportunities to handle and interact with special/rare items, and depending on store location you can meet a lot of interesting industry people and celebrities, especially during Fashion Weeks

Cons

Poor and unsupportive management with extremely unrealistic demands and expectations; you will get virtually no training, but are immediately expected to know how to do everything. The overall company culture is just unpleasant and very cliquey, and there's constant employee turnover. The online customer service system is terrible, so you will frequently have to handle customer issues that have nothing to do with you/your sales.

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