Pros
The company seems to be making an effort to change negative company culture by having focus groups and adding benefits such as food, shuttles and happy hours. Overall work culture and work/life balance has gotten a lot better since I started. Julie is very personable and makes an effort to talk to everyone. Also, I think the company will do well and is growing quickly.
Cons
The biggest con is low wages and insignificant raises. It is also irritating that NJ employees are paid more for the exact same position in SF, even though cost of living in the Bay is comparable to NY these days and constantly escalating. There is also a lack of communication between management and their employees - in my department the manager rarely speaks directly to the crew and instead has almost completely handing off that task. It would be better for team morale if he/she would interact with the team at some point even if just to talk about the numbers, set goals and acknowledge hard work and accomplishments. There is also a lack of communication between departments which leads to issues in work flow and increased overtime. Finally, systematic changes to make work flow better have been talked and talked about but not implemented.