:( - Anonymous employee The RealReal Employee Review

1.0
2 Sept 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

diverse inventory and nice coworkers

Cons

The combination of ineffective leadership, a toxic culture, and insufficient benefits creates an environment that is difficult to navigate and thrive in. The benefits offered by The RealReal are inadequate compared to the demands of the job. compensation does not align with the expectations and challenges faced in their roles, leading to dissatisfaction among staff. lack of support and clarity from leadership, which contributes to a toxic work environment where favoritism and gossip are prevalent. experiences of microaggressions, which further exacerbate the negative atmosphere.

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The RealReal Response
1y
Thank you for submitting your feedback. We are happy to hear that you enjoyed exposure to our diverse inventory and had a great experience with your colleagues. We are saddened to hear that your interactions with leadership led to a disappointing experience with TRR. Please know, we are dedicated to continuously improving our employee's experience and would like to provide leadership with feedback to improve the work environment. If you are comfortable, please submit an All Voices report detailing your experience so that we can look into the matter further. Thank you again for your honest feedback.

Explore other reviews about The RealReal

5.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

Overall, the receiving team is very sweet and engaging. They try to help you when you need it or ask for it.

Cons

When you don't reach your goal, they do get on you/

1.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

Good peer group of women on the team. Mileage reimbursement is provided.

Cons

Extremely high sales quotas that are difficult to consistently achieve, paired with limited compensation upside even when goals are met. The organization feels top-heavy, with too many layers of management relative to the field team, which creates inefficiencies and slows decision-making. Management style can feel overly micromanaged and at times more focused on process and tone than actual business growth or performance metrics. There is limited perceived career growth, and compensation does not scale meaningfully with experience or performance. Overall morale among the sales team is low, and employee concerns around workload, pay, and structure do not always feel addressed in a meaningful way.

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