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      The RepTrak Company

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      The RepTrak Company reviews

      The chaos continue - Anonymous employee The RepTrak Company Employee Review

      1.0
      26 Aug 2022
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Interesting fields. The academic foundations of the company are pretty solid

      Cons

      Absolute chaos. Lack of structure. Clueless management. Careless HR department. Poor technology and product. The new Product and Tech teams have been filled with a bunch of bullies who can’t collaborate with the rest of the business. You can’t make progress when you shield an entire department from the consequences of their actions. There are just too many people in these departments who have been protected by the leadership team, yet they contribute nothing to the bottom line.

      avatar
      The RepTrak Company Response
      3y
      Wow, sounds like you had a tough RepTrak experience and I'm sorry to hear that. Obviously not the experience we hope to create for anyone. We have a lean team of about 200 as you mention and everyone is working really hard to get done what we need to. We are not a consulting company, nor are we a SaaS product - we are proud to offer a product with a strong services side working side by side our technology platform to operate as a tech supported service company. Our secret sauce is that we have the best of both - great tech giving data at our clients fingertips, and a great advisory team helping to tell the story. Everyone is working really hard to deliver on individual and company goals daily, and no one is getting a pass - I can assure you! Hope to stay in touch so you can see some of the changes and improvements we are making regularly -

      Explore other reviews about The RepTrak Company

      5.0
      23 May 2024
      Senior revenue operations manager
      Recommend
      CEO approval
      Business outlook

      Pros

      My top three pros are: 1. The company utilizes advanced technology and data analytics tools, providing employees with the opportunity to work with state-of-the-art resources. 2. With a presence in multiple countries, employees have the chance to work on global projects and collaborate with colleagues from around the world. 3. RepTrak is known for supporting a healthy work-life balance, offering flexible working arrangements and a supportive work environment. This really makes a difference.

      Cons

      Very technical work. Bring your A-game to this company or you are going to struggle.

      1
      avatar
      The RepTrak Company Response
      2y
      Thank you for the great feedback and glad to hear you are loving it! We have employees in time zones across the world and the global nature is part of what makes RepTrak special but as you mention, also means that sometimes your work day does not overlap with someone else's work day. We recommend muting slack messages or pausing notifications when you are out of your work hours, and indicating your "work hours" in your outlook profile so others can understand when you are likely to be offline in your time zone. Happy to chat through other tips and tricks if you want!
      3.0
      3 Mar 2025
      Vp information technology
      Recommend
      CEO approval
      Business outlook

      Pros

      Good people to work with as they mostly wanted to do the right thing for their company

      Cons

      It is a hard product to scale. Tough market to find growth beyond the Executive stakeholders.

      2
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