Brilliant company to work for - Customer Service Representative The SaaSy People Employee Review

One of the more human yet corporate jobs you can get. The team is lovely and the workload is manageable. Pay is fair for being fully remote in my opinion. I've been here a while and can say I feel safe and comfortable working here. The management team are lovely and try their absolute best to support you in every way they can. No usual office passive aggression and awful micromanaging, the teams find a happy balance between working hard and building each other up. Really love our teams as a whole, we have some lovely people working here which make everything brighter. Laptop kit provided by the company. Fully remote. An actually diverse environment with people of all types of identities, where we can all work without the worry of bias, which is so great.

If I had to pick: very minimal progression available, unless you're happy to wait years. While the workload is minimal, certain colleagues refuse to pull their weight which can make more work for the rest of the team.

Nice flexibility working remotely. Range of different accounts to get trained up on and work for. Good managers that you're able to communicate with honestly about any concerns. Nice team, everyone is welcoming and willing to help support you.

A lot of accounts to be trained up on, feels like it takes longer to 'perfect' an account as you can be split between many and have a lot of different routines to remember. But you do eventually get into the swing of things. Pay isn't great - saw on here some people get paid different things for the same job? Not sure how true that is, but I'd be upset if I knew that other people are getting more for the same amount of work. It works out under £13ph..but I understand the perk of WFH, I am happy I am not paying to commute on this wage.