Pros
An hour lunch break, close to shops
Cons
Bullying is encouraged, lots of change of management to people who weren't equipped to deal with a team. Was physically dragged from my desk by another member of staff who didn't face any repercussions.
Pay was very low, only received a pay rise after they increased the wage for new starters (who I had to train), was then paid the same rate they were on despite having 3 years service there.
The actual work was mentally draining, received a lot of abuse and threats on calls