Enjoyable work experience with no real downsides - Spice Seller The Spice & Tea Exchange Employee Review

Clearly care about public perception of staff and service. Values employees but has expectations that should be met (not hard to do so). Understanding and exceptional management of the Mystic store.

You leave smelling like spices!

Friendly customer base and generally positive day-to-day interactions with customers Opportunity to take on broad responsibilities including operations, inventory, training, and quality control Small team environment can allow for hands-on learning and autonomy when leadership alignment is present

Management authority is not consistently supported, particularly when family members are involved in daily operations Lack of clear boundaries between family dynamics and professional workplace expectations Difficult to enforce standards, provide corrective feedback, or lead effectively when hierarchy is overridden publicly Conflict resolution and communication were not handled privately or professionally, which undermined leadership roles