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The UPS Store

Part of UPS

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Not the same - Retail Sales Associate The UPS Store Employee Review

1.0
11 Jun 2023
Recommend
CEO approval
Business outlook

Pros

I worked for an prior employer who owned the the store I was working at… every thing was great customer come in and loved our service.the customer makes my day every time

Cons

There is a new owner and now customers can’t stand to come in the store, unless they really have to.. the new owner raised all the prices… for notaries they charges a convenience fee for every Notary they do… they are trying to add a fee on the PMB which I believe is illegal , as well as the notary having an convenience fee. Also the owner is using other people book to do notaries without asking certification.. not asking ppl for IDENTIFICATION to ship packages or taking anything for notary. All of this just to get more money out of people and then tell you with a straight face its the ups policy now.. also they refuse to hire another kind but their own.

Explore other reviews about The UPS Store

5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Amazing work life balance and good benefits

Cons

No cons, amazing company love this world

3.0
7 Jun 2026
Recommend
CEO approval
Business outlook

Pros

It's a job. More pleasant and cleaner than fast food for what it's worth. Small business environment (since most stores are franchised) may either be a blessing or a nightmare depending on the owner(s) and management.

Cons

Extremely hectic and high-pressure work environments. Job responsibilities are more or less everything to do in such stores. Experience can vary wildly by franchise management. Arguably greater work stress and responsibility than comparable retail jobs for significantly less pay.

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