Pros
Co-workers were solid, kind, helped me learn the job. As long as you do what you're expected and are serious about your work, you'll be fine. If you like the occaisional lunch/snack provided by customers/the shop owners, that'll happen, and was nice. It's nice that no one there takes themselves too seriously. We know that our work matters, but also that at the end of the day, we're people who play with cardboard, paper, and tape for a living. I liked that it's a community place. You'll get to know people from around town as they come in week after week, and there are opportunities to care for them that wouldn't happen in a bigger town. The work for international shipping is kind of complex, but you won't see a ton of it, so it will take time to get to know. Working with the local gallery is interesting, and you'll slowly learn how to quote packing and shipping for their high value pieces. I was given some opportunities to cross train on printing/graphic design on slow days, which was nice. From the perspective of a woman working there, one of the male drivers made inappropriate comments, and I was so grateful that my male manager nipped that in the bud, making a quip that shut the guy up without putting attention on me. That kind of back up is really good to have in the workplace. I also have to say that my more senior coworkers were really understanding. I was late a couple times for basic human reasons (overslept, not feeling well, etc), and also got sick a couple times, and they worked with me on scheduling and weren't mean about it. If you're on the LGBTQ spectrum, I'd say this is a pretty chill place. I got asked my gender in the hiring process and if I remember right nonbinary was an option.
Cons
No consistent breaks, regularly expected to just work through the day and snack if we got a lull in the action. No health benefits at all--literally was told to get on government health insurance because it was better than anything the shop was able/willing to offer. Don't expect your employee discount to be worth much--you'll know what things cost and 9 times out of 10 you'll know that the Post Office can send your small package cheaper. You'll be expected to gently lie about this to customers, and not tell them that the best pricing isn't through UPS unless they specifically ask. You'll also be told not to tell them that the store adds a fee onto USPS shipping costs unless customers asked. I didn't like this policy as it felt dishonest, but was also told margins were small in the business so do with all that what you will. Also, you will not get to spend Thanksgiving/Christmas/any major life events with your people during those times if you're scheduled, unless you basically make it a non-negotiable (not hard given how hard it is to fill positions in Vermont, it's a job seekers market and you probably won't get fired), but do know this expectation in advance, because your coworkers may be miffed if you try to take ANY time out during the busy holiday season. If you're immunocompromised or anxious about Covid, this is not the place to work. Masking and Covid weren't really taken seriously, and you're going to be in contact with a lot of different people's stuff. Corporate trainings are going to be boring has heck and often outdated to the systems we actually use. I'd suggest just grinning it and bearing it, and do it at work even if you can log on at home. Get paid for your training, use your off time to live your life.