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      The Zappos Family

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      The Zappos Family reviews

      Zappos has gone downhill - Analyst The Zappos Family Employee Review

      1.0
      15 May 2025
      Analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      I cannot say there are many pros anymore

      Cons

      Poor leadership, management is inexperienced and sketchy. They also pay nothing

      Explore other reviews about The Zappos Family

      5.0
      9 Jun 2026
      Photographer
      Recommend
      CEO approval
      Business outlook

      Pros

      Great culture and supportive work environment, Direct supervisor was fantastic and very supportive

      Cons

      Changes in the company led to the studio closing.

      3.0
      23 Mar 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Good benefits Great colleagues WFH options

      Cons

      After the CEO stepped down the company lost its vision and the culture has been ruined. Additionally, the hiring of a few upper management individuals drove out a large number of hard working and dedicated employees

      2
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