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The Zappos Family

Is this your company?

As of 2025 do not work here - Marketing Specialist The Zappos Family Employee Review

1.0
28 Aug 2025
Recommend
CEO approval
Business outlook

Pros

The coworkers will go above and beyond always. They are great people.

Cons

1. Leadership: leaders came over from another Amazon subsidiary, Shopbop. The leadership team members now are bullies. They do not listen to data or employees, despite these employees having many years of successes and experience at the company. They also negatively talk about employees to other employees. 2. Benefits & pay: majority of employees’ salaries were dropped on average 30% in 2025. Benefits changed as well and are worse than Zappos benefits but cost more. 3. Perks: starting in 2025, Zappos no longer has events or parties and most fun things in the office were removed. 4. Job security: layoffs can happen anytime. No severance.

Explore other reviews about The Zappos Family

5.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great culture and supportive work environment, Direct supervisor was fantastic and very supportive

Cons

Changes in the company led to the studio closing.

3.0
23 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good benefits Great colleagues WFH options

Cons

After the CEO stepped down the company lost its vision and the culture has been ruined. Additionally, the hiring of a few upper management individuals drove out a large number of hard working and dedicated employees

2
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