Easy case load, but communication with caseworkers is tough - Anonymous employee TheKey Employee Review

4.0
19 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Very easy to get a lot of cases

Cons

Hard to get in touch with caseworkers when needed to make adjustments to schedule or having issues clocking in and out on the app or any other issues

Explore other reviews about TheKey

5.0
17 May 2026
Recommend
CEO approval
Business outlook

Pros

Amazing team and very welcoming

Cons

I have not experienced any cons thus far

1.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

A majority of the team is very passionate are their work. They are open to change ans want the best for all clients.

Cons

Senior leadership lives in a bubble with no reality of what is really happening in the field. Almost 75% of the senior leaders have left the company in the last 2 years which was a good thing as they were the worst leaders in sales and operations unfortunately Chris continues to hire yes people who all just agree with his stupid ideas.

2
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