Profit Over People - Program Coordinator TheirCare Employee Review

I I loved the school I worked at. That's all that kept me there.

Where to begin, the worst things - Head office and operations managers dont know their own policies - I had to write my own procedure for something as they had nothing for services to use, after they had all tried to tell me we didn't do that procedure at all. - we did when it came to special needs. They constantly break and violate contractual obligations in regards to admin time. - would take it away in school holidays Area mgr is your education leader - actually never does any of the job requirements an educational leader would do We went through 6 area managers in the 3 years i was there. They run single educator services but it often breaches safety guidelines and regulations as there is no one else on the premises or school grounds incase of an emergency. You were told to call your Area Manager and they will come to you as soon as they can. They had so many under qualified staff, with no experience with higher needs/ behaviour problems ect - it was really hard to run the service in an adequate manner. To get funding for Supprt staff you had to jump through hoops only to have them removed for ratio at another service. Even if in ratio, multiple children with Neurodivergence and behavioural issues is extremely difficult on your own. They constantly cut budgets and ability to get resources, and refuse to increase. They have a mentality that if there was a problem or someone did something wrong , we all were reprimanded and all had to deal with the fallout.

Plenty of shifts, regimented program

Lack of flexibility in the way services are run