Pros
Salary sacrificing. Met some nice therapists who have also all left.
My manager was lovely, but this would highly depend on the base you're at.
Cons
- advertised as flexible work hours but refused to allow WFH options or change in hours upon joining.
- huge focus on billable hours, to the detriment of family's NDIS funding as you would be searching for things to bill for.
- management expected you to do many roles/responsibilities of a case manager/rehab consultant, not a therapist, so you could use more billable time. This is a misuse of NDIS funding, especially because most families already employed a case worker.
- the policies/procedures were genuinely ridiculous.. so much admin for what felt like very little hands on therapy.
- very little CPD provided
- staff seemed racist and insular. I am an immigrant and I felt very excluded.
- extremely high staff turnover, (I know why now)
- not a good reputation with families as far as I could see.
- difficult to meet billable targets since you are working in with busy families and school hours.
- your clinical reasoning didn't matter at the end of the day - just what management or the parents wanted for the kids.