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Thermo Fisher Scientific

Engaged employer

Thermo Scientific replaces all service management. - Senior Service Engineer Thermo Fisher Scientific Employee Review

3.0
22 Mar 2009
Recommend
CEO approval
Business outlook

Pros

The pay scale is definitely fair, especially for the industry. The benefits package is slightly expensive but coverage is good. Thermo matches dollar for dollar on 401k up to 6% which is not as common as it used to be. Their stock purchase plan is nice.

Cons

Service management doesn't understand service and can't stay with the same philosophy for more than a year. They are metric driven and micro-manage their service group to the point of sabotaging their customer satisfaction. Field service personnel feel compelled to not report hours or stretch work out to keep overtime to a level that keeps response time for customers too high.

Explore other reviews about Thermo Fisher Scientific

5.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The company has very good benefits

Cons

its a 24 hour operation.

2.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

You'll get hands-on experience with regulated lab environments, which is genuinely valuable early in your career. The CRO world gives you transferable knowledge of clinical trial operations that other companies will recognize. If you're self-motivated, there's room to build things on your own. I taught myself new tools and built reporting dashboards for my department because nobody else was going to do it. Tuition reimbursement existed when I started, which was a real benefit.

Cons

Compensation does not match the workload. You will be overworked and underpaid, and when you bring it up, nothing changes. I repeatedly asked leadership to let me take on work that aligned with my career goals and education, but I was always "too busy" with my regular responsibilities for that to happen. They'll happily benefit from your output but won't invest in your growth. The tuition reimbursement policy changed while I was mid-degree, which tells you everything about how they view employee development. Benefits are underwhelming for a company this size, and when I needed them most, they fell short. A workplace injury made it very clear where employees fall on their priority list, and it's well below the bottom line.

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