Great benefits. Big social game - Customer Success Manager (CSM) Thinkific Employee Review

3.0
17 Sept 2025
Recommend
CEO approval
Business outlook

Pros

They had really great benefits and work life balance.

Cons

There was no team mentality. Everyone is out for themselves.

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Thinkific Response
7mo
We’re happy you enjoyed our benefits and work-life balance. With company values like Succeed Together and Be Helpful, we strive to work collaboratively in a positive team environment, and we're sorry if your experience did not fully reflect that. Thank you for sharing - we will take this feedback to learn and evolve.

Explore other reviews about Thinkific

5.0
9 Jan 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Thinkific lives its values. It's the first place I've worked where that's true.

Cons

A lot of process to get things done

5.0
22 May 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Amazing Location - Beautiful office - Very friendly working environment and not stressful - Very understanding team - Unlimited vacation days policy - Lots of foods, snacks, and beverages - Pet-friendly office - A place that supports you to learn a lot and develop your career - A place that listens to everyone's idea and promotes it - A personal win is a company win and a company win is a personal win and we celebrate all the wins

Cons

- Salaries are average, not competitive, you might get a higher salary somewhere else, however, there are many other things that compensate for that! - Very fast paced company, you snooze you lose, you need to stay always alert and cope with the speed - Still building the process, this can go in both cons and pros, you might not find a good process that helps you but at the same time, you get the chance to participate in building one :)

3
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Thinkific Response
6y
Thank you for the feedback! One of the things we work hard to do is provide a work environment that helps our team feel productive while working, comfortable (and heard!) while sharing their ideas, and especially where they can feel they're learning and growing in their careers. We've come a long way in building out our processes and we're so fortunate to have team members who help us to continually improve them!
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