I wish I was warned - Anonymous employee ThoughtSpot Employee Review

1.0
30 Dec 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great product. Hard working people. Amazing healthcare.

Cons

About the Design team -  You will be constantly bullied, your designs will be insulted in team reviews, and that will just be the beginning. Feedback will be frustratingly inconsistent -- one week your designs will be amazing, the next week "horrible". Crudely expressed criticisms of your work may also be posted on the team slack channels (especially Eng and PM channels). Things tend to get much, much worse during your 1-1s. One might assume the bullying is only focused on the old team -- unfortunately, new hires are not spared. There are some exceptions of course. If you are a favorite, you'll get free reign and receive a "Specialty Role". That's a real title, communicated officially. Yes, I wish I was kidding. The whole thing is set up to make you feel incompetent. Yearly reviews serve to exhibit your failings and brush your achievements under the rug. I initially thought this was unique to me, but then I asked multiple teammates. It is almost indiscriminately a demoralizing process. Cross-functional collaboration is so bad that half of the product team does not want design reviews. Most projects get derailed during design reviews. There have been cases of PMs keeping the design org in the blind and shipping work without approval. The designer is subsequently publicly shamed. Then there are occasional displays of toxic behavior from leadership. Fingers are pointed at everyone from HR to PMs, Eng leads and even exec staff so that the design leadership can avoid taking ownership or accountability for their own mistakes.  On the bright side, these things don't happen every day, just once a week. The design leadership also practices what could be best described as whimsical decision-making. There have been multiple instances where they turned from actively growing/hiring a team (under the design umbrella) to laying off the whole team within just 2-4 weeks. None of these layoffs seemed strategic or funding-related, and they didn't turn into more headcounts in the design org. Basically when the leadership finds it hard to show any work progress, it throws  "non-designer" roles under the bus as a distraction.  In a notable instance, the entire user research team was sacrificed. Needless to say, the leadership does not believe in user research and makes stuff up about user behavior, because "that's how Apple does it". (That's the unofficial design principle.) Speaking of Apple, Steve Jobs (RIP) influences most of the design decisions at ThoughtSpot. The irony here being Steve Jobs was not a designer. I have witnessed a new low of ineptitude. Earning top dollar. In a private, for-profit company. In a ruthless industry. It is sad to see terms like "poor performance" and "inability to handle the work" are selectively applied to non-management roles. The exec staff has to be aware of some, if not all, of this mess. They seem to be unable or unwilling to correct it. Hope there is a real change soon. I wish I was warned about all this.

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ThoughtSpot Response
4y
Thank you for sharing your feedback. I'm truly sorry to hear that your experience at ThoughtSpot was so challenging. We definitely take these types of allegations seriously and I feel confident that if they had ever been raised to HR or leadership, we would have done everything we could to better understand them. I invite you still to reach out to me if you'd like to discuss any of this further. We are committed to creating a work environment that allows our employees to do the best work of their careers.

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5.0
29 Jun 2026
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Pros

Competitive salaries, supportive leadership, lunch stipend for those in office, decent benefits, embracing AI, truly trust in their employees, volunteer days, unlimited PTO, work life flexibility, positive and exciting culture. Honestly-- I like coming to work and I really enjoy the people I get to work with. Not a lot of my peers in my same function, but at different companies, can say that.

Cons

Can feel isolating as many of us are remote. Often only the sales team is allowed to incur travel.

2.0
17 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- good team members and peers in mid-senior management - flexible time off (sort of) - amazing product - great tools for building with AI

Cons

- burnout culture: "intensity" is a core value that plays out as burning people out, We've lost some good people over this. - when execs ask for feedback, and people are honest, they gaslight the folks giving feedback to minimize and dismiss the issues raised. - the week between Christmas and New Year's used to be company wide time off. Now it has to be approved by management. There were clearly some executives who wanted this to happen because they couldn't stand giving the whole team time off at once. See burnout comment above. - impulsive and reactive CEO. Fire drills every week that derail current projects. Downstream, we get harpooned by our direct C-level for not meeting deadlines. Other items have to be deprioritized in order to accommodate his urgent requests; there's no way around this.

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