Great people who genuinely enjoy working there - Customer Care Professional Thrivent Employee Review

3.0
19 Feb 2023
Recommend
CEO approval
Business outlook

Pros

- Overall friendly workforce - Managers communicate well and are easily accessible - Lot of promotion opportunities - Has 401k and pension

Cons

- Heavy micromanaging - Pay is low and not competitive - High turnover - Overworked at times because due to lack of staff - Helpline makes it seem like you're bothering them sometimes - Usage of some severely outdated software - Extremely busy January through April for tax season - Some processes make no sense and only slow down getting work done

Explore other reviews about Thrivent

5.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Learning a lot about financial advising

Cons

Part time, limited hours, limited hours

2.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Would have been a good opportunity IF it went through.

Cons

BEWARE! They do not disclose a very long and tedious interview process. 3 interviews with a post interview call. Background check, credit check, amongst multiple items to complete in portal. Many emails to respond to. Speaking with 4+employees throughout the process. Did NOT disclose that start date was 3 months post job posting.

1
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